Product Care

How do I care for my silicone keychain + Lanyard?

Despite being lightweight, silicone beads are fairly strong, however all silicone bead products should be handled with care. Please avoid pulling at silicone bead products.

While silicone beads will not absorb odours or support the growth of mould, fungus or bacteria if cared for correctly, they can attract dust or lint so we recommend keeping away from dark clothes. Wiping down with a fragrance free baby wipe can easily remove any lint or dust.

Please avoid cleaning with any harsh chemicals or liquids, including alcohol wipes/hand sanitiser. If your silicone beaded product has gotten soiled and baby wipes are not doing the trick,  you can gently wash the silicone beads and cord only (not the metal keyrings, acrylic or wooden parts) under running water with the teeny tiniest amount of mild dishwashing liquid and then hang to dry

While the beads are sturdy, the keyring/lobster clip/swivel clasp which are made from alloy metals will not withhold extreme weight or force.
We kindly recommend that your keychain be used as a feature accessory and not used as a primary holder for a bulk load of keys. 

If your keychain has a personalised disc added to it, we recommend regularly inspecting your jump ring. Jump rings can sometimes get caught on other materials/items when in your bag which may cause your jump ring to open and the acrylic disc to fall off. If you see that your jump ring has opened, you can close it off by pushing the ends together with your fingers or a pair of pliers. 

ARE YOUR SILICONE BEADS SAFE?

 SMOOCH + HUGGLES only source silicone beads from reputable manufacturers that have had their quality management system independently certified to ISO:9001 standards. They are made with high quality, 100% food grade silicone and are free from BPA, lead, cadmium, Phthalates, PVC and latex.

While our beads are non-toxic, due to the size and shape of the beads they are not safe for babies or young children as they may pose as a choking hazard. Please do not leave babies or young children unattended with these products.

Can your silicone beaded products be used as teething products or as chew products for people with special needs/ASD/SPD?

 No, our products have not been tested or approved to be used in this manner. In 2015, the ACCC changed and reclassified the terms teething necklaces and teething jewellery as Teething toys. Teething toys must undergo rigorous independent safety testing and approval. To comply with mandatory AU/NZ safety standards, we do not refer to any of our silicone products as “teething” products, nor recommend that they be used as such.

SMOOCH + HUGGLES is serious about safety, and complying with Australian law. While we source only high quality non-toxic materials, we do not endorse them as “teething toys”, “teething aids” or “chewable” sensory items.

Will my keyring/lobster clip/clasp discolour?

The beads themselves should not fade or change colour if cared for correctly.

The metal keychains and attachments are made from zinc alloy metals and have been plated in silver, light gold or rose gold tones. Due to their vary nature all plated zinc alloy products will tarnish over a period of time – the speed of which will depend on many different factors.

What is tarnishing?

Tarnishing refers to a layer of corrosion formed on metals after a reaction with other chemical compounds. When your plated keyring comes into contact with bodily fluids, acids, oils, air, or water, its metal component reacts with them, causing it to wear down and tarnish. The speed at which plated metals tarnish depends on lots of contributing factors.

Environmental factors like pollution and humidity may play a role in tarnishing plated alloy metals. Oxidisation, the chemical reaction when certain metals are exposed to oxygen can also occur, and that is a hard thing to avoid (because, air – we all need it!).

Things like salt water, harsh cleaning products and alcohol based products (such as hand sanitiser) may also speed up tarnishing process. And for some, even our own body chemistry can cause plated alloy metals to tarnish quickly. Hormonal and pH related differences can contribute to why some people’s plated alloy metal products tarnish faster than others.

Please know that we source all of our materials from reputable Australian suppliers, and we strive hard to produce quality products. However due to tarnishing being a chemical reaction due to varying factors out of our control, SMOOCH + HUGGLES are unable to guarantee the length of time your alloy metal keyring, lobster clip or attachment will remain untarnished.

If your keyring, lobster clip or attachment tarnishes you may use a product like “Brasso” to remove the green/black markings. Note: this will not restore the keyring, lobster clip or attachment to the gold or rose gold that it previously was – this is because that plated layer has corroded. It will instead polish it to a brass or copper colour.